Login

Login
No account yet? Register
 
Home arrow Secure CRM Hosting
Hosting Solutions
Info At Hand Server Support ServicesDedicated server set-up, security configuration, monitoring, support and hosting services for info@hand.

Our dedicated servers are located in The Planet data center infrastructure which has one of the fastest data delivery backbones in the world. Our dedicated server administrator team will manage and monitor your server to assure your data is secure and backed up. You can be confident that your Mission Critical data is protected. In addition to our dedicated support team available during regular business hours, you also have direct email and chat support 24/7 for any emergency issues. We also monitor all of the servers under our care through an automated alert system. Save $10 per month by subscribing for auto billing just cliclick the "Purchase Hosting" button. 

 
 

 IAH Sub-Domain 

Monthly info@hand  sub domain hosting at" yoursubdomain.crbm.net":  FREE set up fee plus $75.00 per month. Save $10 per month by subscribing for auto billing just cliclick the "Purchase Hosting" button. 

This package is an ideal choice for the new info@hand customer that does not want to invest in an on-premise info@hand server and/or is a small to mid-sized business (SMB) with a limited number of products and less than 10-seats of info@hand.

This installation includes the follow features.

  • Initial info@hand Setup
  • Sub-domain creation at infoathand.us
    example: customername.infoathand.us 
  • Security monitoring*
  • Backups - daily database backups with weekly full info@hand backup
  • 20GB HDD Storage - optional additional storage available in 10GB increments
  • SSL Certificate to support info@hand QuickBooks Module Installation
    (not a verified certificate  - a local server certificate) Refer to the SSL section of this document for more information.
  • FTP access

Initial Setup                FREE

Monthly Recurring     $75.00 per month Save $10 per month by subscribing for auto billing just cliclick the "Purchase Hosting" button.

Optional Storage       $25.00 / month per each additional 10GB

*Any issues identified during monitoring and backup will be communicated to the client. Technical support is not included in the Hosting rates and are either billed hourly at CNP Integrations posted rates (pre-approved by the client before any service begins) or Monthly Maintenance and Support Contracts are available through CNP Integrations.

 

 IAH Domain 

Virtual dedicated Single Domain info@hand Hosting:  FREE Setup fee plus  $125.00 per month

REDUCED TO $75 per month. Save $10 more per month by subscribing for auto billing just cliclick the "Purchase Hosting" button.

This package is a tailored choice for the info@hand Power User or for the client that needs CNP to host their customer portal and/or website as well as info@hand. Additionally, this solution is recommended for clients with more than 10-seats of info@hand or for clients that are storing a larger number of products or documents within info@hand.

This installation includes the follow features.

  • Initial Domain Setup
  • Plesk Control Panel
  • Unlimited Databases
  • Unlimited Sub-domains
  • Email Accounts
  • SSH and FTP access
  • Initial info@hand Setup
  • Security monitoring*
  • Backups - daily info@hand database backups with weekly full info@hand backup*
  • 20GB HDD Storage - optional additional storage available in 10GB increments
  • SSL Certificate to support info@hand QuickBooks Module Installation
    (not a verified certificate  - a local server certificate). Refer to the SSL section of this document for more information.

Initial Setup              FREE

Monthly Recurring     $75.00 per month Save $10 per month by subscribing for auto billing just cliclick the "Purchase Hosting" button.

Optional Storage       $25.00 / month per each additional 10GB                       

*Any issues identified during monitoring and backup will be communicated to the client. Technical support is not included in the Hosting rates and are either billed hourly at CNP Integrations posted rates (pre-approved by the client before any service begins) or Monthly Maintenance and Support Contracts are available through CNP Integrations.

Dedicated

Dedicated Virtual Server: Call for pricing

This package is an ideal choice for the customer that wants a dedicated server to run domain access to info@hand or to potentially use for other corporate web properties. The client is in complete control of this server, though we maintian and monitor it for you. CNP Integrations recommends Aplus.net and is a user of Aplus.net servers. However, we can offer these services to most dedicated providers. In this package, the client selects an Aplus.net dedicated server package as outlined below and CNP Integrations custom server configurations and larger amounts of HDD storage for multi-media or document handling from within info@hand.

  • Initial Setup from Aplus.net - separate contract between client and Aplus.net
  • Initial Setup for info@hand from CNP Integrations
  • Domain for info@hand
  • Security monitoring by CNP Integrations*
  • Backups - daily database backups with weekly full info@hand backup
    by CNP Integrations

Note: This solution requires the client to purchase a SSL Certificate in order to install the optional info@hand QuickBooks Module.

*Any issues identified during monitoring and backup will be communicated to the client. Technical support is not included in the Hosting rates and are either billed hourly at CNP Integrations posted rates (pre-approved by the client before any service begins) or Monthly Maintenance and Support Contracts are available through CNP Integrations.


Our initial set up and configuration of your dedicated server includes the following:

1. PLESK Control Panel

2. Configure MySQL (optimize) pypMyAdmin

3. Some security things on Level 1.

4. FTP passive port enable

5. mod_suphp for Joomla, IAH etc

6. Power Toys install (additional $19 USD)

Additional software and configuration for security monitoring:

  • Install RKHunter
  • Install RKHunter Cronjob which emails a user-set email address nightly
  • Install/update APF
  • Install/update BFD
  • Install CHKROOTKIT
  • Install CHKROOTKIT Cronjob which emails a user-set email address nightly
  • Disable Telnet
  • Force SSH Protocol 2
  • Secure /tmp
  • Secure /var/tmp
  • Secure /dev/shm
  • Install/update Zend Optimizer
  • Install/update eAccelerator or Ioncube
  • Add wheel user and disable direct root login over SSH
  • Install/update Libsafe
  • Harden sysctl.conf
  • disable PHP dangerous functions
  • disable some linux commands for non root users
  • small PHP settings

Security


Security Monitoring, Server OS Upgrades and Maintenance and Data Backup:              $75.00 per month

(Service for Customer Owned Dedicated Servers)

  • Includes: Monthly checks for updates for OS software, install if available
  • Review logs to confirm and verify system resources and performance
  • Perform weekly backup for data and daily backup for databases.
  • Review general configurations required to support any development requirements on the server

Recommended additional security installation:

Secure your server MORE with Atomic Secured Linux Channel http://www.atomicrocketturtle.com/subscription.html  $128.00 annual fee

We  recommend this for Level 2 security  like mod_security, mod_evasive, ossec, Realtime Blacklists of spammers and attackers etc.

Some of its Features

  • Natively integrates with control panels such as Plesk Server Administrator (PSA)
  • Virtual Patching for web applications.
  • Vulnerability scanner.
  • Application layer firewalling through mod_security, and the industry leading rules created by Atomicorp at gotroot.com, optimized for Plesk Server Administrator environments.
  • Realtime malware scanning and prevention from web, mail, file and local based attacks.
  • Web comment/blog/referrer spam protection.
  • Domain based control over antispam and antimalware features.
  • Stack overflow protection from the PaX project, that addresses exploits in services on the system, such as apache, bind, or secure shell.
  • More powerful than the execshield protection found in normal Linux kernels.
  • An intelligent and robust Role-Based Access Control (RBAC) system that can generate least privilege policies for your entire system with no configuration, from the Grsecurity project.
  • Trusted Path Execution, which restricts untrusted users such as apache to execute commands only owned by root, thus simply preventing a whole class of exploit techniques used by attackers, or internet worms.
  • Users are restricted to only view their processes.
  • Realtime Blacklists of spammers and attackers.
  • Realtime shunning and blocking of attack sources and user control over "deshunning" time lines.
  • Denial of Service protection through mod_evasive

Supported Platforms

  • Red Hat Enterprise Linux 4 and 5
  • CentOS 4 and 5
  • Fedora Core 4, 5, 6, 7 and 8

 

IAH Support

info@hand Annual Upgrade and Technical Support Service Agreement:                         $2,400 per yr

  • or $225 per month (Annual or quarterly payment saves $300). Support Service Agreement covers installation and configuration of info@hand upgrades and 2 hrs per month technical or phone support. This agreement does not cover system backups security monitoring, training or configuration support.
  • Additional houlry support is billed at $75 per hr.

Our annual info@hand support and service maintinance agreements allow you to receive the baseline support required to upgrade and monitor and report issue resolutions and bug reporting. This agreement combined with our other training and hourly technical support will give you the peace of mind and timely response for managing your mission critical data and supporting your workforce. 

 


 
< Prev   Next >

Get Help Now!

We are happy to answer your questions. Click icon to leave a message or talk with a live support agent.